Text Messaging and Email Privacy Policy and Terms of Service

Fuquay-Varina Family Law respects your privacy and is committed to protecting your personal information. This Privacy Policy and Terms of Service outlines how we collect, use, and protect information you provide when you sign up to receive text messages (SMS) or emails from us through our website, through our case management system (MyCase) or through other channels.  Opting in to receive text messages or emails from us DOES NOT create an attorney client relationship between you and Fuquay-Varina Family Law.

1. Information We Collect

When you opt in to receive text messages or emails from us, we may collect:

• Your name

• Your mobile phone number

• Your email address

• Communication preferences

• Any messages you send us via text

We may also collect technical information related to the delivery of SMS messages and emails, such as timestamps and delivery status.

2. How We Use Your Information

We use the information you provide to:

• Send you appointment reminders, updates on your legal matters, or other service-related communications

• Provide a quick response to inquiries or requests

• Provide better customer service to our clients

• Improve our communication and services

We do NOT use your phone number for marketing purposes unless you have explicitly consented to receive marketing messages.

3. Consent to Receive Text Messages and/or Emails

By providing your mobile phone number or email address and opting in, you consent to receive text messages and emails from us. Message and data rates may apply. You may opt out of receiving text messages at any time by replying “STOP” to any text message or email you receive from us.

4. Sharing Your Information

We do not sell, rent, or share your mobile number, email address, or other related information with third parties for their marketing purposes. 

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of communication or data storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Options

You may:

• Opt out of receiving text messages or emails from us by replying “STOP”

• Update your communication preferences by contacting our office directly at 984-222-9852

• Request access to, correction of, or deletion of your personal data

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy and Terms of Service at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or our text messaging practices, please contact us at:

Fuquay-Varina Family Law
[email protected]
984-222-9852